Services

General Health Checks

All patients are encouraged to request an appointment with a member of our nursing team and in particular we offer anyone over the age of 40 to attend for a health review.

Travel & Immunisations & Other Injections

We offer a comprehensive foreign travel immunisation and advice service and are a recognised Yellow Fever vaccination centre.

In October each year we have a campaign of influenza and pneumococcal vaccination aimed primarily at the elderly, diabetes, heart and lung disease and the chronically ill.

Cervical Cytology

We offer a cervical cytology service (cervical screening test) to women 25-64 years in according to the guidelines issued by the relevant Health Authority covering the county in which the patient lives. All females between 25-64 years are notified by their Health Authority when their test is due.  Patients will receive written notification of their result.

Maternity

All the doctors have antenatal and postnatal care included in their routine surgeries. Antenatal and postnatal care is shared with our midwives.

The practice offers a comprehensive and confidential family planning service.  This includes oral contraception, contraceptive coils and contraceptive implants (fitting and removal) and participation in the "C" card scheme.

Our doctors and nurses take the utmost care to respect personal dignity and confidentiality.  However, if you require a chaperone for a physical examination please inform a receptionist when you make your appointment.

Doctors and nurses offer advice and support to patients who wish to stop smoking.  A Phoenix Smoking Cessation advisor also holds a weekly clinic in the surgery.

Minor Surgery

A number of minor surgical procedures can be carried out at the surgery under local anaesthetic. Warts and verrucae may be treated by our Practice Nurses in our weekly cryocautery clinics. The procedure involves cryosurgery (freezing) treatment for warts and minor skin conditions.  Patients should attend normal surgery for a doctor to assess the suitability of minor surgery procedure to be undertaken here at the surgery. Please make an appointment with reception.

Non-NHS Work

We offer a range of non-NHS services for which we charge nationally accepted fees. These services include examinations for employers, solicitors, insurance companies, PSV, HGV and elderly driving licences.  Some fees attract a VAT charge in accordance with Revenue & Customs.

Please note a charge is usually made for completing passport applications, holiday cancellation forms and insurance certificates. Please enquire at the reception desk for further details.

Medical Reports I Examinations

Routine examinations e.g. for insurance, normally require a longer appointment. Please inform the reception staff so that we can reserve the necessary length of time.

Please bring a urine sample to routine health checks and medical examinations.

Sickness Certificates

Doctors are not obliged to issue 'Fit Notes' for periods of absence from work of less than seven days, including weekends. After three days absence, you should obtain a self-certificate from your employer. If your employer insists on a 'private certificate' then either he or you must be prepared to pay a fee for this service.

Investigation Results : 0844 4996624 option 3

The doctor or nurse will advise you how to obtain the results of investigations at the time they are organised. Arrangements may be made for patients to attend again, otherwise results can be obtained by telephoning 0844 4996624 weekdays, 11 am – 2pm.

Results of tests will be given by our administrative staff and you are advised not to make a follow-up appointment until all the test results have been received unless you have been otherwise advised by your doctor or nurse.

Please note we like patients to be responsible for finding out the results of their tests.  Results of cervical smear tests, taken by a doctor or nurse in the Practice, will be sent by letter.

All consultations with any of our practice staff are confidential. The results of inestigations for anyone aged 16 years or over will only be given to the patient him/herself, unless it has been agreed, in advance, with the doctor arranging the test. 

Our aim is to enable all our patients to use the services at the surgery as early as easily as possible.  All clinical services in our building are offered on the ground floor with easy access to rooms.  There are four parking spaces outside the surgery which are reserved for patients (identified by a disabled sign).  There is a wheelchair available for use in the surgery.

We have a Portable Loop Facility in the surgery to assist patients with hearing aids.  Please ask at reception if you wish to use this piece of equipment either at the reception desk itself or when you see a doctor or nurse in their consulting room.

We have access to a translation service within our computer system for those patients where English is not their first language.  We may also be able to arrange interpreter and translation services in person or by telephone.  This however is not a free service.

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